The Directorate General of Immigration and Passports, led by Muhammad Ali Randhawa, has introduced a new initiative that will allow passports to be delivered directly to citizens’ homes starting July 1.
The move is designed to make passport services more convenient, reduce long queues, and minimize repeated visits to passport offices.
Officials say the initiative is part of ongoing reforms aimed at improving public service delivery and making the passport issuance process faster, simpler, and more accessible for people across Pakistan.
Under the new system, applicants will no longer need to visit passport offices to collect their documents once they are processed.
Instead, passports will be delivered directly to their registered home addresses.This change is expected to significantly reduce crowding at passport offices and improve overall efficiency, creating a smoother experience for applicants across major cities.
During a recent visit to passport office sections, DG Muhammad Ali Randhawa interacted directly with citizens and listened to their complaints, concerns, and suggestions regarding passport services.
Many applicants highlighted difficulties they had faced during the application and collection process.
Officials reviewed working conditions at various counters and instructed staff to ensure quicker resolution of public complaints and better service delivery.
The new home delivery system is expected to benefit thousands of applicants across Pakistan, particularly elderly citizens, working professionals, and individuals who face challenges in making repeated visits to government offices.
Authorities believe that direct delivery will not only save time but also reduce stress and travel costs for applicants.
By making the process more accessible and efficient, the initiative aims to ensure a more citizen-friendly and inclusive service experience.
Officials describe the initiative as part of broader efforts to modernize Pakistan’s passport services, improve transparency, and enhance customer satisfaction.
With the launch of home delivery starting July 1, the Directorate General aims to create a faster and more reliable system for citizens.
If successful, this move could transform how essential government documents are delivered across Pakistan.
The Directorate General of Immigration and Passports, led by Muhammad Ali Randhawa, has introduced a new initiative that will allow passports to be delivered directly to citizens’ homes starting July 1.
The Directorate General of Immigration and Passports, led by Muhammad Ali Randhawa, has introduced a new initiative that will allow passports to be delivered directly to citizens’ homes starting July 1.
The move is designed to make passport services more convenient, reduce long queues, and minimize repeated visits to passport offices.
Officials say the initiative is part of ongoing reforms aimed at improving public service delivery and making the passport issuance process faster, simpler, and more accessible for people across Pakistan.
Under the new system, applicants will no longer need to visit passport offices to collect their documents once they are processed.
Instead, passports will be delivered directly to their registered home addresses.This change is expected to significantly reduce crowding at passport offices and improve overall efficiency, creating a smoother experience for applicants across major cities.
During a recent visit to passport office sections, DG Muhammad Ali Randhawa interacted directly with citizens and listened to their complaints, concerns, and suggestions regarding passport services.
Many applicants highlighted difficulties they had faced during the application and collection process.
Officials reviewed working conditions at various counters and instructed staff to ensure quicker resolution of public complaints and better service delivery.
The new home delivery system is expected to benefit thousands of applicants across Pakistan, particularly elderly citizens, working professionals, and individuals who face challenges in making repeated visits to government offices.
Authorities believe that direct delivery will not only save time but also reduce stress and travel costs for applicants.
By making the process more accessible and efficient, the initiative aims to ensure a more citizen-friendly and inclusive service experience.
Officials describe the initiative as part of broader efforts to modernize Pakistan’s passport services, improve transparency, and enhance customer satisfaction.
With the launch of home delivery starting July 1, the Directorate General aims to create a faster and more reliable system for citizens.
If successful, this move could transform how essential government documents are delivered across Pakistan.
